Contact us

Contact AKC Premium Services - We're Here to Help

Get in Touch with Us

Have questions about our products, services, or your order? Need support or want to discuss business opportunities? The team at AKC Premium Services (akcpremium.com) is ready to assist you. We're committed to providing responsive, helpful customer service.

Contact Information

📞 Phone

+30 6948586465

Business Hours:
24/7

🌐 Website

www.akcpremium.com

Browse our products, access your account, track orders, and find detailed information about all our services.

📧 Email Support

[info@akcviralshop.com]

We respond to all emails within 24 hours during business days. For urgent matters, please call during business hours.

📍 Physical Address

AKC PREMIUM SERVICES Ι.Κ.Ε.
Perissa Emporiou
84700 Santorini (Thira)
Cyclades, Greece

We welcome scheduled appointments for business meetings, consultations, and partnership discussions. Please contact us in advance to arrange a visit.

How Can We Help You Today?

For General Customer Support

We can help with:

  • Product information and recommendations
  • Order status and tracking
  • Shipping and delivery questions
  • Returns and refunds
  • Technical support for digital products
  • Account management
  • Payment and billing inquiries

Response Time: Within 24 hours for general inquiries, 4-6 hours for urgent customer service issues during business hours.

For Educational Services

Inquiries about:

  • Online course information and enrollment
  • Private tutoring session scheduling
  • Corporate training programs
  • Custom educational solutions
  • Course content and materials
  • Certificates and completion documentation

For Product Questions

Ask us about:

  • Product availability and specifications
  • Delivery options and timeframes
  • Bulk orders and volume discounts
  • Gift recommendations
  • Product sourcing and authenticity
  • Allergy information and ingredients

For Catering & Delivery Services

Contact us for:

  • Event catering quotes
  • Menu customization
  • Dietary accommodation (vegetarian, vegan, gluten-free, allergies)
  • Food delivery service areas
  • Corporate catering packages
  • Special occasion planning

For Business Inquiries

Let's discuss:

  • Partnership opportunities
  • Corporate accounts
  • Wholesale pricing
  • Supplier inquiries
  • Affiliate programs
  • Distribution partnerships
  • Media and press inquiries

For Legal & Compliance

Official documentation requests:

  • Business verification documents
  • VAT information for EU businesses
  • Tax certificates and official papers
  • Compliance documentation
  • Legal correspondence

Contact Form

[info@akcviralshop.com]

What to Include in Your Message:

  • Your full name
  • Email address
  • Phone number (optional but helpful)
  • Order number (if applicable)
  • Detailed description of your inquiry
  • Preferred contact method

We'll respond promptly with the information or assistance you need.

Business Verification Details

For official correspondence, invoicing, and legal documentation:

Legal Company Name: AKC PREMIUM SERVICES ΜΟΝΟΠΡΟΣΩΠΗ Ι.Κ.Ε.
Trade Name: AKC Premium Services
Tax ID (ΑΦΜ): 802771431
Tax Office: Thira (ΔΟΥ ΘΗΡΑΣ)
GEMI Registration: 182471238000
EU Identifier (EUID): ELGEMI.182471238000
Chamber: Chamber of Cyclades (ΕΠΙΜΕΛΗΤΗΡΙΟ ΚΥΚΛΑΔΩΝ)
Legal Representative: Angelos Konstantinou
Incorporation Date: February 14, 2025

Service Coverage Areas

🏝️ Santorini & Local Delivery

  • Same-day or next-day delivery available
  • Food delivery services throughout Santorini
  • Catering services for local events
  • In-person consultations at our location

🇬🇷 Greece

  • Nationwide shipping for all products
  • 2-5 business day delivery (depending on location)
  • Educational services available remotely
  • Corporate training across Greece

🇪🇺 European Union

  • E-commerce delivery to EU member states
  • 5-10 business day shipping
  • VAT-compliant invoicing
  • GDPR-protected transactions
  • Digital education services available immediately

🌍 International

  • Digital education services worldwide
  • Online courses with instant access
  • Selected physical products (coming soon)
  • Secure international payment processing

Visit Our Location

Address: Perissa, 84700 Santorini, Greece

While our primary operations are online through akcpremium.com, we maintain a physical business location in Santorini with permanent signage and staff during business hours (meeting Google Business Profile guidelines).

Appointments Welcome:

  • Business consultations
  • Partnership meetings
  • Product demonstrations
  • Educational program discussions

Please call ahead to schedule: +30 6948586465

Response Time Commitments

We value your time and strive for prompt responses:

Inquiry Type Response Time
Urgent Customer Service 4-6 hours (business hours)
General Questions Within 24 hours
Order Support Same business day
Business Proposals Within 48 hours
Technical Support Within 24 hours
Catering Quotes Within 48 hours
Phone Calls Immediate (during business hours)

All response times are during business days (Monday-Friday)

Connect With Us Online

Stay updated with AKC Premium Services:

📱 Instagram: https://www.instagram.com/akcpremiumservices
📘 Facebook: https://www.facebook.com/AKCPremiumServices
💼 LinkedIn: https://www.linkedin.com/in/akcpremiumservices
🐦 Twitter/X: https://x.com/AKCViralShopUSA

Tiktok : https://www.tiktok.com/@akcviralshop

Follow us for:

  • New product announcements
  • Educational content and tips
  • Special offers and promotions
  • Company updates
  • Customer testimonials

Frequently Asked Questions

Before contacting us, you might find your answer in our comprehensive FAQ page. Common topics include:

  • Shipping and delivery
  • Returns and refunds
  • Payment methods
  • Product information
  • Business verification
  • Privacy and data protection

Feedback & Complaints

We Value Your Opinion

Positive Feedback:
Share your experience! Reviews and testimonials help us improve and help other customers make informed decisions.

Suggestions:
We're always looking to improve. Share your ideas through our contact form or email.

Complaints:
We take complaints seriously. If you're unhappy with any aspect of our service, please contact us immediately:

  • Email: [info@akcviralshop.com]
  • Phone: +30 6948586465
  • We'll respond within 24 hours and work to resolve the issue

Product Reviews

Leave reviews directly on product pages to help other customers and share your experience with specific items.

Data Protection & Privacy

When you contact AKC Premium Services, your personal information is handled with care:

GDPR Compliant: Full compliance with EU data protection regulations
Secure Storage: Your data is stored securely and encrypted
No Third-Party Sharing: We never share your contact information without consent
Your Rights: Access, correct, or delete your data at any time
Transparent Use: We only use your information to respond to inquiries and improve service

Read our full Privacy Policy for complete details.

Important Security Notice

Verify Official Communications

All legitimate communications from AKC Premium Services will:

  • Come from official info@akcviralshop.com email addresses
  • Include our company registration details
  • Never ask for passwords or sensitive financial information via email
  • Include proper business identification

Report Suspicious Activity

If you receive suspicious communications claiming to be from AKC Premium Services:

  1. Do not respond or click any links
  2. Do not share personal or financial information
  3. Contact us immediately at +30 6948586465
  4. Forward the message to our security team

We take fraud seriously and will investigate all reports.

Office Location & Directions

Address: Perissa Emporiou, 84700 Santorini (Thira), Greece

Getting Here:

  • Located in Perissa, a popular area of Santorini
  • Accessible by car, bus, or taxi from Fira (main town)
  • Approximately 12km from Santorini Airport (JTR)
  • 10km from Athinios Port

Parking: Available nearby
Public Transport: Regular bus service to Perissa from Fira

Note: Please call ahead for appointments: +30 6948586465

Language Support

We provide customer support in:

  • Greek (Primary language)
  • English (Full support available)

For support in other languages, please inquire via email and we'll do our best to assist.

After-Hours & Emergency Support

Standard business hours: Monday-Friday, 9:00-18:00 EET/EEST

For urgent matters outside business hours:

  • Leave a voicemail with your contact details and we'll call back on the next business day
  • Send an email with "URGENT" in the subject line
  • Use our online contact form for order issues

Ready to Connect?

Whether you're a first-time visitor or a returning customer, we're here to provide exceptional service and support. Reach out today!

📞 Phone: +30 6948586465
🌐 Website: www.akcpremium.com
📍 Address: Perissa, 84700 Santorini, Greece
📧 Email: [info@akcviralshop.com]


AKC PREMIUM SERVICES ΜΟΝΟΠΡΟΣΩΠΗ Ι.Κ.Ε.
Tax ID (ΑΦΜ): 802771431 | GEMI: 182471238000
Registered with Chamber of Cyclades
Fully licensed and compliant with Greek & EU regulations

Your trusted partner in Santorini since 2025

Last Updated: November 2025 | www.akcpremium.com

 


 

 

 

Hi all! Feel free to reach out to ask any questions or let us know if you have any issues. We will reply in a timely manner of 1-3 business days. Stay cozy 😊